Privacy Policy

Return and Refund Policy

Privacy Policy for Pets Emporiums

Welcome to Pets Emporiums, and thank you for trusting us with your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.


Personal Information We Collect

When you interact with our website, we collect certain types of data:

1. Device Information
Automatically collected data about your device includes:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed
  • Pages viewed, referral sources, and website interactions

We collect Device Information using tools such as cookies, log files, web beacons, tags, and pixels.

2. Order Information
When you make a purchase, we collect:

  • Your name
  • Billing and shipping addresses
  • Payment details
  • Email address
  • Phone number

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.


Minors

Our website is intended for individuals aged 18 and above. We do not knowingly collect personal data from children.


How We Use Your Personal Information

We use your information to:

  • Fulfill orders, including processing payments, arranging deliveries, and issuing order confirmations
  • Communicate with you regarding your order
  • Screen orders for potential risk or fraud
  • Provide product recommendations, promotional offers, and marketing content tailored to your preferences

Device Information is used to:

  • Identify and mitigate potential risks or fraudulent activity
  • Optimize website performance and analyze user behavior for marketing and advertising purposes

Sharing Your Personal Information

We share your information with trusted third-party providers to help us operate our business:

  • Google Analytics: Helps us understand how customers use our website. Learn more about Google’s privacy practices here. You can opt out of Google Analytics here.
  • Targeted Advertising Providers: You can opt out of targeted advertising via the Digital Advertising Alliance.

We may also disclose your data to comply with laws, respond to valid requests, or protect our rights.


Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your information
  • Request the deletion of your personal data

If you’d like to exercise any of these rights, contact us at support@petsemporiums.shop.


GDPR Compliance

For EU residents, we comply with the General Data Protection Regulation (GDPR), ensuring your rights to access, rectify, and erase your personal data.


CCPA Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA), granting you rights to know, delete, or restrict the sale of your personal information.


Do Not Track

Our website does not alter its data collection practices in response to Do Not Track signals from your browser.


Data Retention

We retain your Order Information for our records unless you specifically request its deletion.


Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs.


Contact Us

For questions, concerns, or more information about our privacy practices, please reach out to us at:
Email: support@petsemporiums.shop

At Pets Emporiums, we are committed to safeguarding your privacy and ensuring transparency in how we handle your personal data. Thank you for trusting us to serve your pet care needs.

CONTACT INFORMATION:

Trade name: Pets Emporiums

Phone number: +44 2072 997080

Email: support@petsemporiums.shop

Physical address: 145 Victoria Rd, Aldershot GU11 1JW, United Kingdom

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